Saturday, October 5, 2019
Cultural competence Essay Example | Topics and Well Written Essays - 250 words
Cultural competence - Essay Example Cultural accommodation strategies include covering babyââ¬â¢s head and burial of the placenta among others. The aforementioned strategy aims at facilitating cultural practices that are yet to be scientifically harmful. Nursing professionals advocate acknowledgment, respect, and understanding of diverse cultural beliefs. Secondly, cultural re-patterning entails working with the client in order to adjust existing cultural practices. For instance, fried foods from various cultures, abuse of a spouse, and teas for a healthy baby are some practices under cultural re-patterning. If a patient domiciles from a tribe that advocates the use of herbs, a nurse needs to convince the patient to desist from using herbs by quoting different herbs that have adverse impacts. Finally, cultural brokering entails encouraging and mediating between cultural norm of clients and the biomedical structure (Huber, 2009). Accommodation of a vast range of cultures facilitates in gaining the desired knowledge and competence. There are various challenges facing cultural competency in the nursing perspective. For instance, stereotypes, racism, and discrimination are some of the hiccups that are prevalent. However, nurses are encouraged to approach clients in a professional manner while addressing their problems (Jeffreys, 2010). Therefore, nurse-patient relationship is of vital importance in the administration of effective health care for patients with diverse cultural
Friday, October 4, 2019
The National, Regional and International Consequences of the US Essay
The National, Regional and International Consequences of the US Invasion of Iraq on Egypt - Essay Example This war took place within twenty-one days and was characterized by maximum combat involvement. Economic and political impacts of the United States Invasion Before the war, Saddam and the Baath Party had ruled Iraq and resulted to dictatorship. Their success was attributed to the good opportunities that are in the country, like oil wells and good business. However, the invasion brought various changes on both the economic and political happenings in the Iraq state in relation to other countries for example Egypt (Austine 23). Economic effects of the American invasion to Iraq on Egypt The United States of America invasion on Iraq has caused many negative effects among a lot of countries all over the world. These impacts can be identified with the help of assessing trends threats, and opportunities in some countries in the Middle East for example, Egypt. According to analysts, Egypt government opposed the invasion in Iraq but continually offered its military as a major lever of the Uni ted States influence in the Middle East. It has been considered that Egypt is among the main counterterrorism allies that quietly supported the nuclear war on the Iraq state but publicly opposed it. This is due to their commitment in maintaining strategic relationship with the United States of American during the war (Gordon 21). Probably, their support for this war can be attributed to economic completion mostly in the world of business. Iraq had almost similar strengths as Egypt because of its availability of oil and the tourism industry in Egypt. According to most reports, the American invasion of Iraq had less economic impacts on Egypt than that many economists had foreseen. The main loss was experienced in the oil-food program that was between Egypt and Iraq and led to the governmentââ¬â¢s announcement of working to involve Egyptââ¬â¢s companies instead. These two countries had exchange programs based on their strengths but had to seize after the invasion. As it is well k nown, Egypt has various historical sites that improve its tourist attractions. The Iraq war caused the tourism industry in Egypt to experience quite a number of negative effects. Egypt is among those countries that rely on tourism as a major economic empowerment especially due to its opportunities. For instance, the availability of Pyramids of Giza that are known to attract tourists from all over the world. The war in Iraq resulted to negative thought about touring with most people thinking of nothing but war. Tourists had fear of visiting because as a result of war, most Egyptians had resulted to demonstrations (Keane 31). Egyptââ¬â¢s peak season is usually in March and April, which is consequently the same time of war. According to statistics, a forty percent reduction in trade activities and advantages was experienced in Egypt. This reduction has resulted to continued regression of the Egyptians economy with effects being felt by the ordinary Egyptians. According to numerous e conomists, this war has resulted to a close to eight billion dollars losses on Egyptââ¬â¢s economy leading to requests for the World Bank to fund the country. The main reason for this reduction is the detachment from Iraq, yet, for a long time Iraq has been the main Egyptââ¬â¢s trading partner. With the rise of war in iraq, a lot of
Thursday, October 3, 2019
Contributing factors toward SWB of the Institutionalized Elderly Essay Example for Free
Contributing factors toward SWB of the Institutionalized Elderly Essay Apart from delineating the cognitive and affective indicators of SWB, this study also attempted to identify the possible factors which contribute to SWB. A host of factors were identified in the largely western literature. These are presented in the succeeding pages. Physical Health: Health is one of the most important variables in predicting whether people are happy (Campbell et al. , 1976). The World Health Organization defines health as, the optimal functioning of the human organism to meet biological, psychological, ethical and spiritual needs (Emeth Greenhut, 1991). In this study the elderly were said to have ââ¬Ëoptimal functioningââ¬â¢ when he or she had basic competence, which was necessary for maintenance of independent living (Martin, 2001). In the case of the elderly in the study it was denoted by their ability for personal care on their own. It also pertained to mental health, which was a state where the elderly were not prone to depression, or other mental illness, and did not have any major cognitive impairments. Autonomy: Autonomy could be equated to having the capacity for selfdetermination, independence, internal locus of control, and internal regulation of behavior (Ryff, 1989). Having a sense of being in control (autonomy) means that oneââ¬â¢s thoughts and actions are oneââ¬â¢s own and not determined by others. It is related to physical health too as it gives a sense of mastery over situations. It is important for all and particularly for the elderly to maintain that sense of control or autonomy because a sense of losing control of oneââ¬â¢s life or oneââ¬â¢s power is to in some ways lose oneââ¬â¢s worth, which can have detrimental effect on oneââ¬â¢s physical as well as psychological health. Money/Income: Income or money is importantly related to a sense of well-being in old age (Diener, 1984) and the elderly in the study may or may not enjoy financial security Money is important probably because of the sense of security that they experience when they have enough money which could implicitly affect their sense of autonomy and self-worth. Family Relationships: Family is a natural institution constant across time and space which is a very close and intimate group and oneââ¬â¢s sense of well-being is sustained by membership in this primary group, as it provides a sense of security, connectedness, and belongingness to the aged. There are no substitutes for the close relationship in the experience of well-being in the case of the aged. In the case of the elderly in the study, family relationship is limited to this intimate group consisting of the spouse, children and grandchildren as the extended family is almost nonexistent in the given context. Friendship: Friendship or close relationship with members of the same age group often sharing personal characteristics, life styles, values and experiences is a source of enjoyment, socializing, and reminiscing the past; promote a higher satisfaction among the older adults (Sorensen Pinquart, 2000). In the given situation it could be long standing friends from the past, and or the friendship developed among the co-residents of the home. Social Support and Social Interest: To experience a sense of well-being persons should have deep feeling of sympathy, and affection for human beings (social interest/altruism). That is, their ability to go beyond the personal to interpersonal establishing deep, profound interpersonal relationships and social support, to transpersonal, which is relating to the Divine in the social context of oneââ¬â¢s life. These play a significant role in maintaining their psychological, social, and physical integrity over time (Witmer Sweeny, 1992) and consequently the sense well-being. Attitude toward Death: Death can be understood as a natural process of transition from one stage of life to another. Depending on the meaning people attach to death, they fear death or embrace it as a natural transition with a sense of acceptance and surrender (Atchley, 1997). Accepting old age and death meaningfully makes life happier. Fear or acceptance of death is closely related to general satisfaction. According to (Moberg, 2001), when life is lived to the full, death becomes a fulfillment, a completion. Religion and Spirituality: Subjective aspects of religion and spirituality include religious identification, religious attitudes, values, beliefs, knowledge, and mystical/religious experiences. Religious experience provides a sense of meaning and purpose in daily life (Polner, 1989). Spirituality usually refers to a unique, personally meaningful experience of a transcendent dimension that is associated with wholeness and wellness (Westgate, 1996). Spiritual wellness is the dimension that permits the integration of oneââ¬â¢s spirituality with the other dimensions of life, thus maximizing the potential for growth and self-actualization (Westgate, 1996). At this point of SWB research, there is already an idea of the variables which correlate with SWB. However, a better understanding of parameters that influences the relationships, the directions of influences between variables, and the different influences interact are still needed (Diener, 1984). Given the assumption that these features are deep cross-cultural, universally applicable, core characteristic features of well being sought by the aged, the researcher believed that the institutionalized care for the aged and their subjective sense of well-being is also context specific. An understanding of psychological well-being necessarily rely upon the moral visions that are culturally embedded and frequently culture specific (Christopher, 1999). In this context, one might ask how the institutionalized aged of Gladys Spellman experience the transition from mathru-pithru devobhava (mother and father are like gods) to institutionalized care, what their experience of the subjective well-being consisted in, and what might be the specific factors that would contribute to their sense of well being. It is possible that the western culture-specific factors of subjective well-being outlined above may not have the same relevance for the population under investigation. This study was expected to help understand the contextspecific aspects of well-being of the institutionalized aged.
Introduction Of Cultural Diversity Cultural Studies Essay
Introduction Of Cultural Diversity Cultural Studies Essay How important is it for managers today to have a good understanding of cultural diversity in the workplace? Introduction of Cultural Diversity Cultural diversity is the joint of human societies or cultures in a specific region, or in the world as a whole. (The term is also sometimes used to refer to multiculturalism within an organization. There is a general agreement among normal anthropologists that humans first emerged in Africa about two million years ago. (Smithsonian, 2008) Since then they have spread throughout the world, successfully adapting to widely differing conditions and to periodic tragic changes in local and global climate. The many separate societies that emerged around the globe differed clearly from each other, and many of these differences carry on to this day. As well as the more obvious cultural differences that exist between people, such as language, dress and traditions, there are also significant variations in the way societies organize themselves, in their shared idea of morality, and in the ways they interact with their environment. (David Crystal, 2008) Cultural Uniformity Cultural diversity is presented as the contrast of cultural uniformity. Some (including UNESCO) fear this hypothesis of a trend towards cultural uniformity. To support this argument they emphasize different aspects: The disappearance of many languages and dialects, regarding for example the languages of France, without legal status or protection (Basque, Breton, Corsican, Occitan, Catalan, Alsatian, Flemish, Poitou, Saintonge, etc.). Nervousness of people on the preservation of their traditions as in New Zealand, coastal regions in Australia, North America, Central America; Increasing cultural superiority of the United States through the distribution of its products in film, television, music, clothing and nutritional products promoted in audio-visual media, consumer products almost standardized on the planet (pizza, restaurants, fast food, etc.). (UNESCO, 2001) There are several international organizations that work towards protecting helpless societies and cultures, including Survival International and UNESCO. The UNESCO Universal Declaration on Cultural Diversity, adopted by 185 Member States in 2001, represents the first international standard-setting instrument aimed at preserving and promoting cultural diversity and intercultural dialogue. (UNESCO, 2001) The European Commission-funded Network of Excellence on Sustainable Development in a Diverse World (known as SUS.DIV) builds upon the UNESCO Declaration to investigate the relationship between cultural variety and sustainable development. (SusDiv, December 2005) Cultural Diversity at workplace When our world is shrunk to the size of a village, its easy to appreciate how diverse our fellow coworkers, friends, and neighbors are. And indeed, the world is getting smaller. New technologies are bringing faraway lands straight to our desktop, companies are importing and exporting to foreign countries, and employers more than ever are hiring international staff to better serve the diverse population. Because of it is so important to understand how to interact appropriately with internationally diverse groups no matter the situation. (Kathryn, 28 May 2009) For several months, Tracy Smith from the human services division of the City of Bloomington has trained hundreds of city employees, including many engineers and transportation experts, on how to work with customers who come from different backgrounds. Besides translating important phrases like Please stay off the hot asphalt in Spanish, Russian, Somali, and Hmong, Smith also helps educate city professionals on culturally specific practices such as exacting body language cues, familial roles, and religious differences. It is about having awareness that people in different cultures do things differently, she explained. Smith also coordinates local speaking series featuring Bloomington citizens who have unique cultural experiences, such as former refugees, to share their thoughts about moving to and living in Minnesota. Obviously, its impossible to clutch complex cultural nuances in just one sitting, but to help you interact with people from other cultures; Minnesota LTAP has compiled t he following short list of helpful tips. (Kathryn, 28 May 2009) Stereotyping Its important to remember when interacting with people from different cultures not to stereotype them based on your previous experiences with their culture. People develop different sets of values, preferences, and styles of communication based on a various number of factors in their lives. Just because one person was raised in the same country as another doesnt mean theyll hold the same values. (Kathryn, 28 May 2009) Language Language and communication differences are undoubtedly the most difficult obstacles to overcome. To easiness communication strains with non- English speakers, try to avoid jargony words, speak slowly, and be patient. Remember, the English language is infamous for its grammatical and pronunciation complexities, and even native English speakers sometimes slip over correct spelling and word context. (Kathryn, 28 May 2009) Time Difference Most Americans judge their daily schedule on the hands of a clock, understanding productivity through the maximization of time. But other countries, especially Latin American and African nations, often see time as plentiful rather than passing. The concept of strict deadlines, therefore, can be confusing to non-Westerners. (Kathryn, 28 May 2009) Individual versus collective One of the most significant differences to consider when working with people from different cultures is the individual against collective mindset. For example, many Americans operate as individuals, gauging their successes or failures on their independent contributions to their company; this is often valued as a characteristic of independence and self-made success. Socialist cultures, on the other hand, value employees who work well in groups and have loyalty toward other employees as well as their company. This can sometimes change workplace dynamics and make it more difficult to measure accomplishment based on Western standards. Cultural diversity doesnt just require differences in dress and language. It also encompasses different ways of thinking, managing, and communicating. Diversity is a concept that counters discrimination and embraces the inclusion of people with various experiences and backgrounds such education, parental status, geographic location, language, and culture. Diversity is about learning from others, providing support and respect to those with similar and different experiences, and creating an encouraging workplace that welcomes new opinions. Whether theyre your coworkers, friends, or customers, its always important to be polite, respectful, and inviting to others. And if you find yourself hesitant around unfamiliar cultural behavior, remember Smiths number one rule. Just ask the person. (Kathryn, 28 May 2009) Importance of cultural Diversity at workplace A more reasonable and suitable ideal is one of multi-culturalism (cultural diversity). Multi-culturalism is based on the idea that cultural identities should not be discarded or ignored, but instead, should be maintained and valued. The importance of cultural diversity in the workplace has been, for the most part, accepted in American business. This is illustrated by the increased presence of women and minorities in the business world. Diversity has gone from being a moral and /or legal issue into a business necessity. As we move further along in the 21st century, it will be necessary for business owners to struggle in a more global ground. A study by the Hudson Institute for the U.S. Department of Labor found that 85% of the new entrants into the workforce in the next decade will be women, minorities, and immigrants. If you want your business to be successful and competitive in the future, you will have to utilize these human resources and participate in these diversity trends. (Dwa yne Lynch, 2009) A more realistic and suitable ideal is one of multi-culturalism (cultural diversity). Multi-culturalism is based on the idea that cultural identities should not be discarded or ignored, but instead, should be maintained and valued. The importance of cultural diversity in the workplace has been, for the most part, accepted in American business. This is illustrated by the increased presence of women and minorities in the business world. Diversity has gone from being a moral and /or legal issue into a business requirement. As we move further along in the 21st century, it will be necessary for business owners to compete in a more global arena. A study by the Hudson Institute for the U.S. Department of Labor found that 85% of the new entrants into the workforce in the next decade will be women, minorities, and immigrants. If you want your business to be successful and aggressive in the future, you will have to utilize these human resources and participate in these diversity trends. Dwayne Lynch (2009) Cultural Diversity matters to every single one of us, both professionally and personally. When a group or segment of our population is excluded or exploited, all of us are denied. For our businesses and communities to not only survive, but to thrive, each of us needs to be aware and sensitive to ALL the members of the community. Our communities are rich with human resources. When all segments are respected and utilized, it benefits everyone involved. A great many of us live on the margins of society. In this nation, our popular culture, or ideal for business success, is white, young, heterosexual, Christian, and male. In regards to cultural diversity in the workplace, you are on the margins if you are:Ã a woman have ANY ethnic background that is non-white are not a heterosexual are not a Christian are not between the ages of 21-50 If you can answer yes to any one of these criteria, you live in the margins. This means that there are obstacles, prejudices, and stereotypes about YOU as an individual. You can not automatically assume that societys view of you is clear or based only on your individual character, qualifications, or accomplishments. Unfortunately, you may be put in the situation to second guess or question ones motives in their interactions and responses to you. (Dwayne Lynch, 2009) Another fact this criteria illustrates is that more of us live IN the margins than do not. More of us DO NOT fit the societal prescription of what is normal and acceptable. While this all may be true, we all must do our best to function as productive, happy individuals. So what are we to do? We can all struggle for change. We can all be proactive in our decisions and lifestyles rather than reactive to ignorance and intolerance. When a white woman snubs an ethnic woman, for instance, she is harming herself as well. The white woman lives in the same margin as the ethnic woman, and she is only perpetuating and cementing her place there. (Dwayne Lynch, 2009) America is the most diverse nation in the world. Cultural diversity in the workplace is becoming more and more desired. Our ethnicity, religion, life experience, etc., makes each of us unique. Ideas our nation once embraced about assimilation are now inappropriate and outdated. For someone who lives on the margins to assimilate into a single idea of acceptance to fit into society is a gross violation of their individual identity and rights. This means that we all need to learn to accept what is different from us and respect it. (Dwayne Lynch, 2009) Managing Cultural Diversity at workplace The management of cultural diversity in the workplace can be considered a response to the need to recognize, respect and capitalize on the different backgrounds in our society in terms of race, ethnicity, and gender. Different cultural groups have different values, styles, and personalities, each of which may have a important effect on the way they do business. Rather than punishing or roasting these different management styles because they do not conform to the traditional white (male) management methods, employers should recognize these differences as benefits. Not only can diverse management styles achieve the same results as traditional methods, but cultural diversity in the workplace can also help improve the companys competitive position in the marketplace. Diversity, or sensitivity, training is now common place in the corporate world. However, small businesses need to be aware of these issues as well. As a small business owner, your awareness and respect of cultural diversity in the workplace truly matters to your employees and your client base. You must create a balance of respect and understanding in the workplace to have happy and optimally productive workers. In addition, it is important that you AND your employees are aware of the importance of respecting diversity when dealing with your clients, when you work effectively with your community, both you and the community benefit. (David Crystal, 2008) Conclusion Cultural diversity is very important at workplace these days. As a manger, you have to understand the cultural diversity in every phase within organization. You have to monitor and control the diversity for the company because everyone has equal rights to work at workplace. So being a good manager, understand and manager the cultural diversity at workplace.
Wednesday, October 2, 2019
The Man Who Was Almost A Man by Richard Wright Essay -- The Man Who W
"The Man Who Was Almost A Man" by Richard Wright In life, there are many decisions that everyone must make. And with decision-making comes consequences, some that we are ready for , and some that we may not be ready for. The author of ' The Man Who Was Almost a Man,' Richard Wright, portrays a young man who wants to be a man, but shows that he is clearly unprepared for manhood and the consequences that come with that responsibility. Through decision making based on self interest, wanting to gain respect from his family, and wanting to prove his dignity, Richard Wright brings forth the main character, Dave, a seventeen year old boy, whose actions show that he is only 'almost a man.' Ã Ã Ã Ã Ã Throughout the story, many of Dave?s decisions were based solely on his own interests. In fact, everything that Dave did was for his own interest, whether good or bad. An example of this would be Dave?s decision to purchase the gun after begging his mother for money. Dave promised his mother that he would bring the gun right back to her so that she could give it to his father. Instead, Dave went against his mother?s will and hid the gun from her. Knowing that making decisions are geared toward, a person?s self interest and their beliefs, it is easily understood why Dave decided to buy the gun from Joe. Dave felt that with a gun, everyone would have to respect him, therefore he thought that a gun would make him a man regardless of his age. A person?s decision making can display wheth...
Tuesday, October 1, 2019
capital punishment Essay -- essays research papers
The Ineffectiveness of Capital Punishment For many years, capital punishment has been in use, but it is not been effective. Theodore Robert Bundy in 1978, slipped into a Tallahassee sorority house and bludgeoned two sleeping women to death, then killed a 12-year-old girl in Lake City. He was sentenced to three concurrent death sentences in 1979. Nine years later, Bundy is alive and well on the Death Row (Von Drehle 1A). A prisoner sentenced to death spends an average of 10 years, nationally, on death row waiting for their execution. More than 2,100 people live on America's death Rows. At the current execution rate, it would take eighty-two years to kill them all. Death Row is going to get bigger, the wait for execution is sure to get longer, and the cost is bound to get higher. At this rate, it seems that capital punishment will never become a reasonable or efficient means of controlling violent crime. Charles Proffitt murdered Joel Medgebow by stabbing a bread knife into Joel's chest while he was sleeping, an act well determined to be premeditated in the caseââ¬â¢s court sessions. Three years after the crime was committed, using Profitt vs. Florida as its test case, the US Supreme Court officially gave its support to Florida's death penalty. "Profitt could be dead in six months", said Attorney General Robert Shevin (von Drehle 1A). Today, 15 years after his heinous crime, Charles is still alive and well, and living off of the money paid by Florida state tax payers, as should be well noted. He is sewing uniforms at the Florida's state prison. The Supreme Court commuted his sentence last year to life in prison. The state of Florida spent five hundred thousand dollars in one decade to bring Proffitt to justice and half of that was spent to send Proffitt to the his death in the electric chair. The death penalty is slow and weak. It actually ends up costing much more than life in prison without parole, and all of that cost coming from tax payersââ¬â¢ money. It has cost Florida at least fifty-seven million dollars since 1973 to achieve eighteen executions. There is an average cost of three million two hundred thousand dollars per execution (Miami Herald, July 10, 1988). Thirty-six inmates on the Florida's death row have been there more than 10 years. Florida's senior De... ...onvicted murderer fears a life in prison more than he does a swift execution. Hence, if the threat of being killed for killing someone isnââ¬â¢t as great a detereent of these violent crimes as the threat of spending the rest of your life in a jail cell, then why even consider the death penalty? Lastly, restitution of the damage. A criminal would be expected to make some sort of reparation for the damage they cause. If they break a window, they replace it. If they stale a car, they replace that. However, if a criminal takes a life, killing them doesnââ¬â¢t give them much of a chance to make reparations, does it? Rather, instead of killing them, put them to work, so that the remainder of their lives might be spent contributing to society so as to try and replace the life they took by producing as much as two people do. The final verdict on this topic, then, should not be one of support for the death penalty, but rather of opposition to it. It is more expensive, it is less effective, and above all, it is wrong. To continue to allow the death penalty is to continue to allow the states to wander around blind in search of a greater good for itself and its citizens.
Unit 4
Unit 4 Roza Niemiec Unit 4 Introduction of Duty of Care in Health , Social Care or Children`s and Young People`s Settings . 1. 1Define the term ââ¬Å"duty of care ââ¬Å" It means that as Health and Social worker we have to do everything to avoid danger and harm for our clients or service users , it is our legal duty to avoid any danger for them . Following polices and procedurs and write risk assessment to individual, taking actions to keep the individuals safe and report it any danger . Keep up to date with all training and updates . 1. Describe how the duty of care affects own work role The time when iam starting work iam responsible for take care of residents. I have to make sure if they are safe . I have to follow Health and Safety procedures but also I have to use my own mind and see if everything is ok . I have to be very observant and be open to critic because maybe iam not always right I have to know what someone is thinking as well . Sometimes is very hard when I asked to do so m any tasks in the same time but my duty is to make sure of safety .In my work place we got daily visitors. I try to make sure if they are ok because who ever is inside work place iam responsible for them . I cant share information with anyone, just with manager or senior . Regular training is really helping because maybe i can go into routine and forget thinks . 2. 1 Describe dilemmas that may arise between the duty of care and an individuals. I think there is many dilemmas because people want to make them choices as well , by stopping them to do something for them safety we are not helping them to be independent.Also rights to freedom , by thinking that person will get harm by doing something we just making that person unhappy and we blocking them to do what they like . For example elderly they still like to dance or cook or have any other hobbyââ¬â¢s. Also I want to talk about confidentiality, sometimes we donââ¬â¢t know if we can share some information , maybe this will harm interest of individual . 2. 2 Explain where to get additional support and advice about how to resolve such dilemmas I think first person which I could got for advice would be Senior Care Assistant and Manager or tutor .But if I not get anything from them I would contact professional bodies like The Association of Health Care Professionals , Care Quality Commission , Unison , Skills for Care , Skills for Health and there are many more . We can find them numbers on internet . 3. 1 Describe how to respond to complains In letter I would acknowledge the complaint about what was happen , that I will take them concern seriously and that there will be actions make in investigation and apologise .The best would be give them time frame and plan of action. I would try to resolve the problem directly with person sending that complain . The best option would be to talk with that person or talk by phone . Explain to that person about them rights and to who sand complain if is problem not resolve d . I would try to understand that person pion of view and try to make this person understand my point of view . Also reassure that person that everything said is confidential .Responding to complain in good way can restore a trust and can prevent from future misunderstanding s. 3. 2 Identify the main points of agreed procedures for handling complains . Keeping all records of complain , investigation in what happen , give respond in agreed time with apologies or explanation , respond in right manner to complainer , tell him or his rights what happen if complain is not resolved , tell about role of local authorises , learned from mistakes and improve place of work Unit 4 D2-explain how establishing a safe environment can support the procedures necessary for accidents, illnesses and emergencies. When supervising indoor and outdoor activities it is important that equipment is of the highest safety standard. Space must be allowed for children to hop skip and run etcâ⬠¦ And no room should be over crowed whether it is with toys or people. This means as a practitioner you should think about the size of groups of children that are using one area as if there is to many there will be more accidents as their wonââ¬â¢t be enough space.Also before allowing children to use equipment check all equipment to make sure itââ¬â¢s safe and remove any broken or faulty items. Safe environment is full of potential risks to a childââ¬â¢s health and safety and accidents to happen, however with care and planning activities it lessens the risk, allowing children to explore and develop their skills without unnecessary danger. Everybody who works with children is re sponsible for their safety. Itââ¬â¢s important that the environment children are playing in is regularly checked before and during activities.If you have checked an area and equipment for safety before children start playing here and questioned whether the activity is suitable for the children. Risk assessments are a key in safety, you evaluate the risk of the activity and any possible hazards and then decide how high the risk is and if it is to high you either need to find ways to lessen the risk or not do the activity at all. B1- Consider possible ways to maintain the safety and privacy of children and to respect their wishes.There are many ways to maintain the safety and privacy of children, this involves policies and procedures such as safe guarding, making sure all staff are suitable to work with children and they are asked to have regular CRB checks and staff training so they can learn new skills, also there are procedures that have to be done such as a having a passcode wh en someone other than the childââ¬â¢s parent/carer is picking them up, security passes must be worn and all children must be signed in and out when they arrive and leave the setting.Confidentiality is also important any information about a child must be kept within the setting, and records must be sorted away safely, also as a practitioner you shouldnââ¬â¢t gossip about a child or their family whether youââ¬â¢re in the setting or outside the setting. The Childs privacy is also important this is done by having doors n the toilets, having separate changing areaââ¬â¢s and having a quiet area for if a childââ¬â¢s unwell, also any accidents should be cleaned up quickly and not made a scene as the child might become upset by it. Also having a key worker allows children to be reassured and have one to one time with a member of staff their close to.
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